Emirates Airline: Hiring Contact Centre Agents for Dubai Airport - February 2024

 Hey there! Are you a fresher looking for airport jobs in Dubai? Well, you're in luck! Emirates Airline is currently hiring contact center agents at Dubai Airport in February 2024. This is a great opportunity for both male and female freshers to kickstart their career in the United Arab Emirates.

If you're interested in applying for a Dubai airport job as a contact center agent in 2024, you're in the right place. Below, you'll find all the details you need, including the job requirements, descriptions, and how to apply for these vacancies as a fresher.

So, let's dive in and explore your potential future at Dubai Airport!

Requirement Criteria for Airport Jobs in Dubai

• Here's a simplified version of the requirements:
• To apply, you should have completed at least 10 years of schooling or an equivalent from a recognized board or university. Additionally, you'll need at least 1 year of experience in customer service or call center roles.
• Having excellent communication skills, both verbal and written, is essential. You should be comfortable working in a busy team environment and have basic computer skills, including familiarity with Microsoft Word, Excel, and email.
• Knowledge of contact center and airline industry procedures is a plus, as well as experience with standard fares and ticketing courses and reservation systems like Skywards and MARS.
• Fluency in English is a must, and proficiency in at least one of the following languages: Arabic, Czech, French, German, Italian, Japanese, Mandarin, Polish, Portuguese, Russian, or Spanish is required.
• Being customer-oriented and having a sales mindset will be advantageous, along with good listening and communication skills.
• You should also be willing to work in shifts, and experience in the contact center or hospitality industry is preferred by the airline.

Job Descriptions of Contact Centre Agent

Here's a simplified version:

Your role is to represent Emirates and ensure top-notch customer service by giving customers all the info they need about our products and services.

Get to know our customers and their needs by building relationships, looking for sales chances, and telling them about all Emirates-related products.

Make sure customers get their Emirates tickets and travel plans sorted out smoothly.

Boost Emirates' revenue by telling customers about extra services offered by us and our partners.